+248 2783 867 info@urc.sc

Utilities Regulatory Commission

Regulating today for a resilient future.
Electricity · Water · Sewerage

Fair, reliable and affordable utilities for Seychelles.

The Commission regulates the electricity, water and sewerage sectors — setting standards, licensing providers and protecting consumers across the islands.

Electricity tariffs

Approved rates and how they are set.

Licence register

Who is licensed to operate, and for what.

Forms & downloads

Applications, guidance notes, templates.

Consumer rights

What you are entitled to expect.

Who we are

Welcome

The Utilities Regulatory Commission is responsible for regulating the activities of the regulated sectors — electricity, water and sewerage — for adequate, reliable, cost effective and affordable services while protecting and conserving the environment.

The mandate of the Commission

  • Maintain efficient structure for the regulated sectors to ensure their economic feasibility.
  • Encourage investments and infrastructure development in the regulated sectors.
  • Improve the standards of service and quality of services supplied by service providers.
  • Promote fair competition and efficiency among service providers.
  • Protect consumer interests and ensure availability of high-quality, affordable services.
  • Facilitate sustainable sector growth through sound regulations.
  • Comply with policies and strategies adopted by the Government in relation to any regulated sector.
  • Promote the use of renewable energy, water and energy efficiency.
2023
Established

Successor to the Seychelles Energy Commission.

Renewable Energy

Promoting sustainable energy for Seychelles through licensing, authorisation and tariff regulation.

Annual Report 2025

The Commission’s activities, determinations and sector performance over the reporting year.

PDF · 3.4 MB · published Nov 2025

What we do

Our services

Three routes into the Commission — for installers, licensees and consumers.

Solar Photo Voltaic Endorsement Program

SPVEP for suppliers and installers, ensuring quality standards and technical compliance for solar PV systems in Seychelles since 2017.

Licensing and Authorisation

Issuing licences, permits and authorisations for entities operating within regulated utility sectors in Seychelles.

Consumer Complaints

Submit a complaint against a regulated utility provider and track resolution through our transparent process.

The sectors we regulate

Placeholder figures — to be supplied by URC

3

Regulated sectors: electricity, water, sewerage

115

Endorsed solar PV suppliers and installers

2017

SPVEP operating since

98%

Complaints resolved within service standard

Transparency

Decisions & public notices

Determinations, consultations and notices published by the Commission.

AllDecisionsConsultationsPublic notices2026
12 Aug 2026

Electricity tariff determination 2026–2027Final decision following public consultation.

Decision
28 Jul 2026

Draft licensing framework for independent power producersOpen for written submissions until 30 September.

Consultation
14 Jul 2026

Quality of supply standards — water and sewerageReporting requirements for licensed providers.

Decision
02 Jun 2026

Review of the Solar PV Endorsement ProgramConsultation on revised technical criteria.

Consultation
Upcoming
Sep
18

Public consultation hearingUnity House, Victoria · 09:30

Oct
02

Licensee compliance briefingOnline · 14:00

Oct
21

Solar PV installer workshopPraslin · 10:00

Nov
06

Annual report publicationurc.sc/resources

For consumers

If something goes wrong with your utility service

The Commission handles complaints against regulated electricity, water and sewerage providers when they cannot be resolved directly. The process is free and the outcome is published in aggregate.

01

Contact your provider first

Most issues are resolved directly. Keep a record of your reference number.

02

Submit to the Commission

If unresolved after 30 days, send us the details and your reference.

03

Assessment

We review the complaint against the licence conditions and service standards.

04

Determination

You receive a written outcome, and the provider is required to act on it.